Legal

Terms of Service

Last updated: July 20, 2026

1. Who you're contracting with

These terms are a contract between you and Sway Athletics("we", "us"), operator of Dugout Hero (the "Service"). By creating an account or using the Service, you agree to these terms. You must be of legal age in your jurisdiction, or have authority to bind the organization you represent.

2. The Service

Dugout Hero is a scorekeeping, roster, and stats tool for adult slow pitch softball, including USSSA and GSL rule sets. Free accounts have limited functionality; Pro plans unlock full season and tournament tracking.

3. Your account

  • Provide accurate information and keep it current.
  • Keep your credentials confidential; you are responsible for activity under your account.
  • You retain ownership of the content (rosters, games, stats) you upload; you grant us a limited license to host and process it to provide the Service.

4. Acceptable use

You must not:

  • Use the Service unlawfully, for fraud, spam, or harassment.
  • Infringe intellectual property or privacy rights of others.
  • Interfere with security, probe, scrape, or introduce malware.
  • Reverse engineer, resell, or redistribute the Service.

5. Payments, billing, and taxes

Our order process is conducted by Stripe, Inc. Sway Athletics is the seller of record. Stripe processes payments, calculates and collects applicable taxes, and manages subscription billing on our behalf. Payment terms, billing, taxes, cancellation, and refund mechanics are governed by Stripe's terms and our Refund Policy. Subscriptions renew automatically until cancelled; the Season Pass is a one-time purchase granting 365 days of Pro access.

6. Intellectual property

We retain all right, title, and interest in the Service, including software, design, and branding. We grant you a limited, non-exclusive, non-transferable right to use the Service under your selected plan.

7. Service level and warranties

The Service is provided "as is". We do not guarantee it will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Suspension and termination

We may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated policy violations. On termination, your right to use the Service ends; we may delete account data after a reasonable export window.

9. Liability

To the extent permitted by law, our aggregate liability is capped at the fees you paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data, or goodwill. Nothing limits liability for fraud, death, or personal injury where prohibited by law.

10. Indemnity

You will indemnify us against claims arising from your content, your use of the Service in violation of these terms, or your unlawful conduct.

11. Changes

We may update these terms. Material changes will be notified via the Service or by email. Continued use after changes means you accept them.

12. Governing law

These terms are governed by the laws of the jurisdiction where Sway Athletics is established, without regard to conflict-of-law principles. Disputes will be resolved in the courts of that jurisdiction.

13. Contact

Sway Athletics — support@swayathletics.com